Resource Center Questions
What is the Resource Center?
How can I get in touch with the Resource Center?
General Leasing Questions
How do our rates compare to on-campus housing rates?
Can additional furniture be brought into the apartment?
You are welcome to bring additional furniture with you, but don’t forget that we fully furnished all of our apartments.
Can I pay my bill with a credit card? Is there an extra charge?
Great news! Campus Village added a new feature that lets you pay online! View your balance, submit electronic check, or pay with a Visa, MasterCard, American Express, or Discover from any computer. Just log on to our website, click the “Resident Login” button. After login, you’ll be taken to our resident rent pay portal.com
Do I have a meal plan?
Meal plans are not offered at Campus Village.
Do you allow pets?
Campus Village is a pet friendly community!
How are roommates matched?
We have partnered with RoomSync to provide a modern matching platform where residents choose their own roommates. After you complete the leasing process you will be emailed a link to join our RoomSync network. You will then log in to RoomSync using Facebook, create a matching profile, and begin your search to find your new best friend - or roommate for starters. If you already have a roommate in mind, you can confirm your roommate request within RoomSync.
How are rooms assigned?
Residents who already have preferred roommates can confirm their roommate match requests using RoomSync, our roommate matching platform. If they do not already have a roommate, residents will search for and choose their own roommate using RoomSync. Residents will be able to communicate with each other during and after the selection process. In the event that potential roommates discover that they are no longer compatible, they can request a different roommate and we will do our best to accommodate any change request. To provide sufficient time and the greatest opportunity for residents to find the perfect roommate, they should apply and sign a lease as early as possible.
Is there transportation to campus?
Yes! Campus Village provides excellent transportation to and from campus, via the CATA buses. There is a Bus stop located in front of the leasing office for your convenience.
If I am over 21 do I need a guarantor?
Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, Greystar will accept a security deposit of one and a half (1.5) installments.
If I pay in full, do I get a discount?
Campus Village does not offer discounts for rent paid in full. However, prepayment gives you the peace of mind knowing that your account is in good standing at all times!
What do I need to hook up my computer to the internet?
You will need a CAT 5 (Ethernet) cable. We have internet outlets in each bedroom and common area. Your computer must be configured properly for the internet to work. Your computer or device must be registered as an active device with our internet service provider. We also have community-wide WiFi.
What if I need to cancel my lease?
Leases are legal contracts for the said term. Residents are responsible for the entire term of the lease. We offer lease re-assignments for a $200 fee. Please see a leasing professional for further details.
What is the cost?
Please visit the Floor Plans page or call us at 517-337-1700 for our current rates.
What size are the beds?
Our beds are full-size, extra-long. We suggest you bring queen-sized sheets, which will work well instead of paying higher prices for “special” sized sheets.
What does an individual lease mean?
An individual lease means you are only responsible for your rent and bedroom, with a shared responsibility of the common area. So if a roommate transfers to a different unit or moves out, you don’t have to worry about a thing! Your rent will not go up and you will have no liability for the other person!
What utilities are included in my monthly installment?
Trash and Internet are paid by Campus Village. Electricity, heat and water is to paid by the resident(s).
When can I move in?
Move in date for Fall 2022 is August 23, 2022. Early move-ins are not allowed due to the limited time that Campus Village has to turn over the units.
Do the apartments come fully furnished?
The apartments are fully equipped with leather furniture in the living room, and stylish bedroom furniture including a bed, dresser, desk and chair. The appliances are also covered! The apartment includes a refrigerator, stove, oven, microwave, dishwasher, garbage disposal, and private washer and dryer.
When is my first payment due?
Fall 2022 residents will need to pay their first month’s installment by July 15, 2022.
Will you send me a bill for each installment?
We do not send any invoices, but for your convenience, you can use our online resident portal to check your balance at any time. All residents have the ability to create an online, secure account through resident portal. Residents also have the ability to set up a re-occurring payment through their resident portal. Please contact the office if you have questions on your online account, or how to create a profile.
Can I request different roommates?
We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.
What is a "renewal?"
Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!
If I renew, will my guarantor have to sign again?
No. Your guarantor doesn't have to do anything extra!
If I renew, do I have to move out then move back in?
When you renew and choose to stay in your current spot, no moving is required!
I'm graduating in December, can I still renew?
Contact the office for details on the options available to you.
I just moved in, is it too early to renew?
Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.
How do I renew?
We know how busy you are, so we have made
the process as quick and easy as possible. Renewing is a easy as
"1,2,3"! Just following these steps:
1. Open your renewal email from us.
2. Review the terms, and click "Accept"
3. Follow the prompts to sign the new lease agreement.
It's that easy!
When do I start paying the new rent amount?
On the first day of your new lease.